Free delivery applies to all trade orders over £250 ex vat @ 20%(mainland UK only) either by DPD or Royal Mail, dependant upon weight.
Delivery rates from £3.50
Delivery charges apply on all orders under £250 net, unless a delivery promotional offer is currently running.
Outside of UK
Additional surcharges for orders outside of mainland UK will be applied for orders over 5kg.
Returns
Returns are accepted for damaged or faulty items only and Proflax will credit the retailers account with the applicable charges for returning the items. Items are required to be returned to Proflax Ltd, Unit 3GT Oak Tree Business Park, Austin Close, Kingskerswell, Newton Abbot, Devon TQ12 5GJ within 30 days of receipt, unless otherwise agreed.
Photographic evidence of damaged or faulty items are to be reported by email within 48 hours of receipt to info@proflax.co.uk. On occasions, where there is excessive spillage of the product, we may request that the items are destroyed. Once the items have been received back to us or approved to be destroyed, Proflax will either credit your trade account or offer a refund by BACs for the items, whichever is preferred.
